Technical Support

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A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
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Description

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams...

Technical Support Essentials: Advice You Can Use to Succeed in Technical Support
Technical Support Essentials: Advice You Can Use to Succeed in Technical Support
List Price: $39.99
Sale Price: $22.44
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Description

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn...

Features

  • Used Book in Good Condition
Technical Support Funny Computer Engineer T-Shirt
Technical Support Funny Computer Engineer T-Shirt
Sale Price: $16.99
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Description

Whether you work in customer support or as a software engineer, you know that customers often need basic direction. Turn it off and turn it back on. Help to solve problems for the computer illiterate population...

Features

  • Whether you work in customer support or as a software engineer, you know that customers often need basic direction. Turn it off and turn it back on. Help to solve problems for the computer illiterate population. Give this tee as a gift to all nerds.
  • Technical Support Funny Computer Engineer T-Shirt makes a great gift for friends and family.
  • Lightweight, Classic fit, Double-needle sleeve and bottom hem
Technical Support (High-Tech Jobs)
Technical Support (High-Tech Jobs)
List Price: $42.79
Sale Price: $28.29
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Description

Explains what a career in technical support is like, including what technical support actually does and how to get a job in the industry.

Mens Technical Support Funny Dictionary Definition T-Shirt 2XL Black
Mens Technical Support Funny Dictionary Definition T-Shirt 2XL Black
Sale Price: $19.95
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Features

  • Trendy, brightly colored graphics. A unique gift idea for a friend or family member. Wear it day or night for an instantly awesome look!
  • Printed using the latest in garment printing technology
  • Lightweight, Classic fit, Double-needle sleeve and bottom hem
Help!: The Art of Computer Technical Support
Help!: The Art of Computer Technical Support
Sale Price: $19.95
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Availability: Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item.
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Description

Support manager Wilson discusses general principles of problem determination and offers a methodology for troubleshooting, taking feedback on products, and resolving complaints. He offers survival information for handling angry and abusive callers, novice users, skeptics, the silent type, the terminally confused, and the nonstop talker, along with tips for maintaining a sane working environment...

Lab Manual for Andrews’ A+ Guide to IT Technical Support, 9th Edition
Lab Manual for Andrews’ A+ Guide to IT Technical Support, 9th Edition
List Price: $120.95
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Description

Lab Manual for Andrews' A+ Guide to IT Technical Support, 9th Edition INSTRUCTOR DESCRIPTION: The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.

NETGEAR 24-Port Gigabit PoE+ Ethernet Smart Managed Pro Switch with 4 SFP Ports | 190W | ProSAFE and lifetime technical chat support (GS728TP Version 2)
NETGEAR 24-Port Gigabit PoE+ Ethernet Smart Managed Pro Switch with 4 SFP Ports | 190W | ProSAFE and lifetime technical chat support (GS728TP Version 2)
List Price: $379.99
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Description

POWER-OVER-ETHERNET - 24 Gigabit PoE+ ports (802.3af and 802.3at) providing up to 30w per port with 190w total PoE power budget. COMPREHENSIVE LAYER 2 NETWORKING – VLAN, QoS, IGMP Snooping, Rate limiting, LACP Link aggregation, STP, SNMP and ACL.

Features

  • SIMPLE SETUP - Setup and configure with easy-to-use web-browser based interface
  • POWER-OVER-ETHERNET - 24 Gigabit PoE+ ports (802.3af and 802.3at) providing up to 30w per port with 190w total PoE power budget
  • FEATURE-RICH AND SECURE - Advanced Smart features include Layer 3 static routing with 32 routes (IPv4 and IPv6) for interVLAN routing, Private VLANs and MVR
  • COMPREHENSIVE LAYER2 NETWORKING - VLAN, QoS, IGMP Snooping, Rate limiting, LACP Link aggregation, STP, SNMP and ACL
  • ProSAFE LIFETIME PROTECTION - Lifetime Limited Hardware warranty, Next Business Day Replacement and 24/7 chat with a NETGEAR expert
Delivering World-Class Technical Support
Delivering World-Class Technical Support
List Price: $55.00
Sale Price: $28.36
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Description

A total guide to developing, managing, and marketing a world-class technical support organization When shopping for computer hardware and software, one thing that every customer looks for is quality technical support...




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Client Encounters of the Technical Kind: How to Win, Support and Challenge Customers. Methodically, with Icon9's Tools & Best Practices for Field E
Client Encounters of the Technical Kind: How to Win, Support and Challenge Customers. Methodically, with Icon9's Tools & Best Practices for Field E
Price: 10.98
Description: Client Encounters of the Technical Kind: How to Win, Support and Challenge Customers. Methodically, with Icon9's Tools & Best Practices for Field E
SonicWall Hardware Maintenance technical support - 1 year
SonicWall Hardware Maintenance technical support - 1 year
Price: 1800.0
Description: SonicWall Hardware Maintenance technical support - 1 year
WatchGuard LiveSecurity Service technical support (renewal) - 1 year
WatchGuard LiveSecurity Service technical support (renewal) - 1 year
Price: 1280.0
Description: WatchGuard LiveSecurity Service technical support (renewal) - 1 year
Corel CDTSX7MLDVD Corel CorelDRAW Technical SuiteX7 - Graphics/Designing Box - PC - English, French, German
Corel CDTSX7MLDVD Corel CorelDRAW Technical SuiteX7 - Graphics/Designing Box - PC - English, French, German
Price: 891.01
Description: Corel CDTSX7MLDVD Corel CorelDRAW Technical SuiteX7 - Graphics/Designing Box - PC - English, French, German
Skooba Design Skoobawrap - Supports Lens, Portable Gps Navigator, Camera, Cell Phone, Portable Electronic Device - Hook & Loop Closure, Foldable, Scratch Resistant, Bump Resistant - Foam, (890312)
Skooba Design Skoobawrap - Supports Lens, Portable Gps Navigator, Camera, Cell Phone, Portable Electronic Device - Hook & Loop Closure, Foldable, Scratch Resistant, Bump Resistant - Foam, (890312)
Price: 17.36
Description: This wrap features 1/8-inch-thick foam interlining throughout, to protect against bumps and jolts. Hook/loop closures at all four corners allow the Skooba Wrap to be folded, rolled and closed in virtually limitless configurations. Primary materials are Velcro-compatible tricot exterior and scratch-free nylon pack cloth lining.
PCI Bus Enhanced Parallel Board - supports transfer rates of up to 4.5 Mbps
PCI Bus Enhanced Parallel Board - supports transfer rates of up to 4.5 Mbps
Price: 53.0
Description: PCI Bus Enhanced Parallel Board - supports transfer rates of up to 4.5 Mbps
SonicWall Hardware Maintenance technical support - 2 years
SonicWall Hardware Maintenance technical support - 2 years
Price: 3060.0
Description: SonicWall Hardware Maintenance technical support - 2 years
CompTIA A+ Guide to IT Technical Support + Lab Manual
CompTIA A+ Guide to IT Technical Support + Lab Manual
Price: 255.95
Description: CompTIA A+ Guide to IT Technical Support + Lab Manual
SonicWall Hardware Maintenance technical support - 3 years
SonicWall Hardware Maintenance technical support - 3 years
Price: 4320.0
Description: SonicWall Hardware Maintenance technical support - 3 years

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