Service Businesses

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The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems
The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems
List Price: $35.00
Sale Price: $20.65
You save: $14.35 (41%)
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Availability: Usually ships in 4-5 business days
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Description

A radical shift in perspective to transform your organization to become more innovativeThe Design Thinking Playbook is an actionable guide to the future of business. By stepping back and questioning the current mindset, the faults of the status quo stand out in stark relief—and this guide gives you the tools and frameworks you need to kick off a digital transformation...

How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
List Price: $29.00
Sale Price: $16.25
You save: $12.75 (44%)
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Description

The real-world guide to selling your services and bringing in businessHow Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the 'product,' you know that you cannot be successful unless you bring in clients...

Technology-as-a-Service Playbook: How to Grow a Profitable Subscription Business
Technology-as-a-Service Playbook: How to Grow a Profitable Subscription Business
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Description

Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pureplay cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the “as-a-service” model to put your company on a path to profitable growth

Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
List Price: $35.00
Sale Price: $12.55
You save: $22.45 (64%)
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Availability: Usually ships in 1-2 business days
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Description

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship...

Features

  • Harvard Business School Press
Start Your Own Senior Services Business: Adult Day-Care, Relocation Service, Home-Care, Transportation Service, Concierge, Travel Service (StartUp Series)
Start Your Own Senior Services Business: Adult Day-Care, Relocation Service, Home-Care, Transportation Service, Concierge, Travel Service (StartUp Series)
List Price: $19.95
Sale Price: $9.76
You save: $10.19 (51%)
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Description

The senior population is multiplying by the millions! In fact, during the next 25 years, the senior population in America is expected to double — growing faster than the total population in every state...

Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
List Price: $24.99
Sale Price: $8.99
You save: $16.00 (64%)
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Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service...

Features

  • Disney Editions
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer)
List Price: $35.00
Sale Price: $13.96
You save: $21.04 (60%)
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Description

The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resistValue Proposition Design helps you tackle the core challenge of every business — creating compelling products and services customers want to buy...

Features

  • Wiley
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
List Price: $14.95
Sale Price: $14.14
You save: $0.81 (5%)
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Description

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile...

Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
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Description

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design...




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WD Guardian Pro - 3 Year - Service - Replacement - Parts - Physical Service
WD Guardian Pro - 3 Year - Service - Replacement - Parts - Physical Service
Price: 362.86
Description: WD Guardian Pro - 3 Year - Service - Replacement - Parts - Physical Service
Marketing Your Services: A Step-By-Step Guide for Small Businesses and Professionals
Marketing Your Services: A Step-By-Step Guide for Small Businesses and Professionals
Price: 40.90
Description: Marketing Your Services: A Step-By-Step Guide for Small Businesses and Professionals
The Managed Services Playbook: A Guide to Running Successful Managed Services and Cloud Businesses
The Managed Services Playbook: A Guide to Running Successful Managed Services and Cloud Businesses
Price: 27.84
Description: The Managed Services Playbook: A Guide to Running Successful Managed Services and Cloud Businesses
Evaluating Operating Efficiency of Service Businesses with Data Envelopment Analysis: Empirical Study of Bank Branch Operations
Evaluating Operating Efficiency of Service Businesses with Data Envelopment Analysis: Empirical Study of Bank Branch Operations
Price: 15.75
Description: Evaluating Operating Efficiency of Service Businesses with Data Envelopment Analysis: Empirical Study of Bank Branch Operations
Improving Federal and Department of Defense Use of Service-Disabled Veteran-Owned Businesses
Improving Federal and Department of Defense Use of Service-Disabled Veteran-Owned Businesses
Price: 16.95
Description: Improving Federal and Department of Defense Use of Service-Disabled Veteran-Owned Businesses
QuickBooks Made Fast and Simple: Learn the Easier Cash Basis Method of Accounting Used by Contractors and Other Service Based Businesses to Perform Mo
QuickBooks Made Fast and Simple: Learn the Easier Cash Basis Method of Accounting Used by Contractors and Other Service Based Businesses to Perform Mo
Price: 19.91
Description: QuickBooks Made Fast and Simple: Learn the Easier Cash Basis Method of Accounting Used by Contractors and Other Service Based Businesses to Perform Mo
Gis for Business and Service Planning
Gis for Business and Service Planning
Price: 135.00
Description: Gis for Business and Service Planning
Edsal Industrial Gray Commercial Service Cart, SC2024
Edsal Industrial Gray Commercial Service Cart, SC2024
Price: 87.93
Description: Suitable for the home, school or business, the Edsal Industrial SC2024 Gray Commercial Service Cart offers a convenient way to transport everything you need to complete a job in one trip effortlessly. Capable of supporting up to 500 pounds, it lets you place all of your heavy facility supplies and maintenance tools in one space, saving time and energy. It features rolled edges on the sides of the shelves preventing items from rolling off, a convenient formed steel handle and 5" casters for ease in mobility. This durable steel utility Edsal cart is available in three different sizes to suit your needs.
Dynomighty Air Mail Delivery Postal Service USPS Foreign Mighty Billfold Wallet
Dynomighty Air Mail Delivery Postal Service USPS Foreign Mighty Billfold Wallet
Price: 15.01
Description: Dynomighty Air Mail Delivery Postal Service USPS Foreign Mighty Billfold Wallet

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